In short: right here, from our website.

At Robinsun, we sell our kits online, directly to our customers. This cuts out the middlemen and allows us to offer you the best and latest technology on the market at the lowest prices you will find anywhere.

We ship daily with specialized shipment companies to our customers' homes all over Europe. You can pay easily and safely on our website. You have up to 30 days to return your kit should you change your mind.

Delivery times are indicated in the check-out process, depending on the shipment options available in your region. We normally process orders in less than 24 working hours, the rest of the delivery time depends on the shipment company. Once your shipment is prepared, we will send you a confirmation email with tracking information. The carrier should also contact you by phone to arrange the delivery date and time. Make sure you leave us your correct and complete email and phone number to keep you updated on your shipment.

In short: you.

Our plug & play solar kits are meant to be self-installed. You do not need an installer nor electrician, saving you a lot of time, money and peace of mind. Each kit comes with simple and clear installation instructions. We also offer plenty of tutorial videos on our Youtube channel that show you how to set up your kit.

You will need a few standard tools, like a wrench or screwdriver, as per the installation instructions that come with your kit. If you have ever set up a simple piece of furniture, and plugged in a microwave or coffee maker, you most certainly will manage to install a plug & play solar kit easily.

In short: south facing, with a 30 degrees inclination.

Plug & play solar kits generate electricity by exposing solar panels to solar radiation. The longer you expose the panel to direct sunshine, the more electricity it produces.

The panel's orientation (or azimuth) also directly affects the amount of sun exposure the panel receives. In the northern hemisphere:

• A southern orientation will give you the longest sunshine exposure during the day, making your kit produce the most amount of electricity.
• An eastern orientation will generate power earlier in the mornings, but stop at lunchtime.
• A western orientation will not start until lunchtime, but will last until the end of the day.

Other factors influencing the amount of electricity your Plug & Play Solar Kit produces are:

• The inclination (or slope) of the panels. In Europe a 30-35 degree inclination is generally best at capturing solar radiation.
• An eternal temperature of 25 degrees Celsius is the ideal production temperature for solar panels, although the panels can operate even at extreme temperatures between -40 and +85 degrees Celsius, just producing less efficiently.
• The amount of sunshine hours is also key. The presence of clouds or shade can reduce electricity production, but do not eliminate it. Even on a cloudy day your solar kit will produce for you.